This Privacy Policy explains how Fuerteadventure Quards SL collects, uses and protects personal data when users visit this website or interact with our services.
We are committed to processing personal data in accordance with applicable data protection regulations, including the General Data Protection Regulation (EU) 2016/679 (GDPR) and applicable Spanish legislation.
By using this website, you acknowledge and accept the practices described in this Privacy Policy.
The data controller responsible for processing personal data through this website is:
Fuerteadventure Quards SL
CIF: B35768647
Registered office
Calle Bocinegro 17
35660 Corralejo
Las Palmas
Spain
info@fuerteadventure.com
Registered in the Mercantile Registry of Las Palmas.
We may collect personal data when users interact with this website through the following channels.
Contact Form
When users send a message through the contact form, we may collect the following information:
Name
Email address
Message content
This information is used exclusively to respond to the request or inquiry submitted by the user.
Booking System (TuriTop)
Bookings are managed through the external booking platform TuriTop, which is integrated into the website via iframe.
When making a booking, personal data may be collected directly by TuriTop. This may include:
Name
Contact details
Booking information
Payment-related data
Payment transactions are processed through Stripe, integrated within the TuriTop booking system.
This website does not store or process credit card information directly.
Users should refer to the privacy policies of TuriTop and Stripe for further information about how these providers process personal data.
Personal data collected through this website may be processed for the following purposes:
Responding to user inquiries submitted through the contact form
Managing bookings and reservations through the booking platform
Processing payments through external payment providers
Ensuring the proper operation, performance and security of the website
Improving website functionality and user experience
Personal data is processed based on the following legal grounds:
User consent, when submitting contact forms or accepting cookies
Performance of a contract, when processing bookings or reservations
Legitimate interest, for maintaining website functionality, security and performance analysis
Personal data is retained only for as long as necessary to fulfill the purposes described in this Privacy Policy and to comply with applicable legal obligations.
Typical retention periods include:
Contact inquiries
Up to 12 months
Booking and transaction data
Up to 5 years, in accordance with applicable fiscal and legal requirements
Personal data may be shared with trusted third-party service providers when necessary to operate the website and deliver services.
These may include:
TuriTop – booking management platform
Stripe – online payment processing
Google Analytics – website traffic and usage analysis
These providers process data in accordance with their own privacy policies and applicable data protection regulations.
Personal data will not be sold, rented or shared with third parties for commercial purposes.
Some service providers used by this website may process data outside the European Economic Area.
Where this occurs, appropriate safeguards are implemented in accordance with GDPR requirements, such as Standard Contractual Clauses or equivalent legal mechanisms.
In accordance with applicable data protection regulations, users have the right to:
Access their personal data
Request correction of inaccurate or incomplete data
Request deletion of their personal data
Request restriction of processing
Object to certain types of processing
Request data portability where applicable
Users may exercise these rights by contacting:
info@fuerteadventure.com
Requests will be handled in accordance with applicable data protection laws.
Appropriate technical and organizational measures are implemented to protect personal data against unauthorized access, alteration, disclosure or destruction.
However, no method of data transmission over the internet or electronic storage can be guaranteed to be completely secure.
This website uses cookies to ensure proper operation, improve performance and analyze website traffic.
Cookies are small text files stored on the user’s device when visiting a website.
Users can manage cookie preferences through the cookie banner displayed when first visiting the website.
Essential Cookies
These cookies are necessary for the basic functionality of the website and cannot be disabled. They support features such as page navigation, security and system performance.
Analytics Cookies
Analytics cookies help us understand how visitors interact with the website.
We use Google Analytics to collect anonymized information such as:
Pages visited
Time spent on pages
Approximate geographic location
Device and browser type
This information is used solely to improve the website.
Third-Party Cookies
Some cookies may be placed by third-party services integrated into the website, including:
TuriTop booking system
Google services
Future marketing tools such as Google Tag Manager or Meta Pixel
These cookies are managed by their respective providers.
Users can accept, reject or customize cookie preferences through the cookie banner displayed when visiting the website.
Cookie preferences can also be managed through the user’s browser settings.
Disabling certain cookies may affect the functionality or performance of the website.
This Privacy Policy may be updated when necessary to reflect changes in legal requirements, website functionality or services provided.
The most recent version will always be available on this website.
